Service integration
We are always ready to help from commissioning to repair of your equipment. All the services we provide are specially designed for the needs of the industrial crane sector - to achieve the high efficiency of your equipment. This also includes a comprehensive training programme.
Our services team will take swift actions to help user to manage and protect equipment from working troubles, before starting a series of operation training and maintenance training, we already start to working on equipment services under warranty period, that means your equipment is always under our management and service protections.
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Warranty Period:
Supply 12 or 18 months warranty period after B/L date, we supply free operation guide, maintenance instruction, free parts supply. Also we will supply free maintenance for the fault because of wrong operation or damage.
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Spare parts supply:
For 1 years with equipment.
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Tools kits supply:
One set for each equipment for normal inspection and maintenance.
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Urgent express:
For the urgent need because of any reasons that causes equipment stop working, we will supply urgent express (parts DHL) to help customer to restart equipment.
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Annual inspection: :
We will make one time inspection each year for all worldwide equipment by online or on site according to clients' request.
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Equipment working record:
For every fault or important operation activity, we will record for equipment management services.